Privacy Policy
At Supreme Maintenance Inc, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for HVAC services in Birmingham, Alabama and surrounding communities.
1. Information We Collect
We collect information you provide directly to us, such as your name, phone number, email address, home address, and details about your HVAC system or service needs. This information is collected when you fill out our contact form, call us directly, or otherwise communicate with our team.
We may also automatically collect certain technical information such as your IP address, browser type, and pages visited on our website. This information helps us understand how visitors use our site and improve our online presence.
2. How We Use Your Information
We use the information we collect to respond to your service requests and inquiries, schedule and confirm HVAC service appointments, communicate with you about ongoing or completed service work, send reminders for seasonal maintenance, and improve the quality of our services. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Information Sharing
We do not share your personal information with unaffiliated third parties except as required to provide our services (such as dispatching a technician) or as required by law. Any service partners we work with are required to maintain the confidentiality of your information and may only use it to perform services on our behalf.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and Analytics
Our website may use cookies and similar technologies to understand how visitors interact with our site. These cookies help us analyze site traffic and improve your browsing experience. You can disable cookies in your browser settings; however, some features of our website may not function properly without them.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Your Rights
You have the right to request access to, correction of, or deletion of the personal information we hold about you. To exercise these rights, please contact us directly by phone or through our website. We will respond to your request within a reasonable timeframe.
8. Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any updates on this page with a revised effective date. Your continued use of our website following any changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Supreme Maintenance Inc
Phone: +1 (866) 310-8693
Service Area: Birmingham, AL and Metro Surrounding Communities
Hours: Monday–Friday 9:00 AM – 2:00 PM · Weekends: Emergency calls reviewed